Tool Kit Depot Returns Policy

At TKD, we want you to love your tools. If you’re unhappy or have purchased an incorrect item, we would be happy to accept a return within thirty (30) days of your original purchase date with your choice of the below.


  • Online or in-store credit for the value of purchase; or
  • Refund to original method of payment (excluding shipping fee applied against your original order dispatch, if any)

Your return must be in saleable, un-used condition, and you must be able to provide a valid proof of purchase. Please refer to Exceptions for return exclusions.




Unfortunately, we cannot offer change of mind refunds or exchanges on the following items:


  • Custom-made products
  • Any product/s specifically cut to size at your request
  • Special Orders
  • Bulk Orders (purchase qty of 10 or more of same SKU)
  • Orders exceeding thirty (30) day timeframe
  • Clearance line products purchased online
  • These products can still be returned if they are faulty, not fit for purpose or do not match the sample or description

Without proof of purchase


We will record your proof of identification when processing returns without proof of purchase (e.g driver’s license) Without this, we may not be able to accept your return. We can provide an exchange for ‘like’ goods. All good for exchange must be unused, in original packaging and in a saleable condition.